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since March 9, 2021
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At Ideal Diamond Tools, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at +84 61 3835 550 or info@idealdiamondtools.com .
  1. Where are the raw materials from
    To ensure high quality, we purchase our raw materials from Switzerland, Japan and Taiwan.
  2. How can ensure the quality You offer on a consistent base
    This is our pride, with our high end machinery and equipment which we purchased from, Germany, USA and Japan, we can control the quality we offer.
  3. What is the production capacity
    To accommodate our customers with on time deliveries, our machinery can handle up to 5,000,000 pieces a month.
  4. How is Your deliveries/ shipping arranged
    This is a vital part of our business, we are striving for top quality products and therefore we have to ensure perfect deliveries. This You can find on our web site under packaging for more detailed information, including pictures of our packaging.
  5. Who are mainly Your customers
    Diamond manufacturers worldwide, because of our high accuracy products, our main customers are diamond manufacturers who produce excellent cut to ideal cut diamonds and due to our competitive prices, we also supply our products to manufacturers of production targeted goods.
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